Privacy Policy for Melar Swad
At Melar Swad, we value the trust you place in us when you shop for our traditional delicacies. We are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us.
1. Information We Collect
We collect information that you voluntarily provide to us when placing an order or communicating with our team. This includes:
Contact Details: Your name, delivery address, phone number, and email address.
Order Information: Details regarding the products you have ordered.
Communication Data: Records of any messages or inquiries you send us via WhatsApp, phone, or email.
Technical Data: Information collected automatically when you visit our website, such as your IP address, browser type, and time spent on pages (to help us improve your user experience).
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process your orders, contact you for confirmation, and deliver your products to your doorstep.
Customer Support: To respond to your questions, address concerns, or provide updates regarding your order status.
Service Improvement: To analyze how our customers interact with our website, helping us provide a better shopping experience.
Marketing: (Only if you consent) To keep you informed about new product launches or special offers from Melar Swad.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We share your data only in the following limited circumstances:
Delivery Partners: We share your contact details and address with our third-party logistics/delivery partners solely to facilitate the delivery of your order.
Legal Requirements: If required by law, we may disclose information to comply with legal obligations or government requests.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure, and we encourage you to be cautious when sharing personal information online.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request that we correct any inaccurate information.
Request the deletion of your personal data from our records (unless we are required to keep it for legitimate business or legal purposes).
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with an updated .
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Hotline: +880 9638-562630
WhatsApp: 01621563164
Email: contact@melarswad.com
Thank you for choosing Melar Swad. Your privacy is our priority.